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Help & Support

Need assistance? Check our FAQs below or contact our dedicated support team directly via email.

Frequently Asked Questions

Installing is easy! Download the .zip file from your members area. In your WordPress dashboard, go to Plugins > Add New > Upload Plugin. Select the file and click "Install Now," then "Activate."
Your license key is sent automatically to your registered email address immediately after purchase. You can also find it under the "Licenses" tab in your Customer Dashboard.
COD Checkout Pro is designed to be theme-agnostic. It works perfectly with all standard-compliant themes like Astra, Hello Elementor, OceanWP, and Flatsome. If you use a custom builder, the 1-click form can be placed via shortcode anywhere.
Usage depends on your license. The "Personal" license is for 1 site, while the "Agency" or "Unlimited" licenses allow you to activate the plugin on multiple domains.
Yes! The plugin is fully WPML and Polylang compatible. All strings in the checkout form can be translated directly through our settings panel.
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Direct Support

Can't find the answer in our FAQs? Email us directly. We typically respond within 12 hours.

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Priority Support

Active license holders receive priority responses. Please include your order ID in the subject line.